CCMABusiness Report writes that technological advances coupled with legislation changes on labour brokers contributed to a 4% year-on-year increase in the Commission for Conciliation, Mediation and Arbitration’s (CCMA’s) case load in the 2018/19 financial year.  

CCMA director Cameron Morajane indicated on Monday that the dispute resolution body's cases jumped to 193,732 during the period from 186,902 in the previous year.  Morajane said that the fourth industrial revolution (4IR) had contributed to the job losses as it had a direct bearing on the nature and future of work by affecting business operational models and current and future work opportunities.  “When it comes to 4IR we have to make peace with the fact that it is here to stay,” Morajane said, adding that automation and artificial intelligence had hit the banking sector hard.  “While the 4IR is a serious contributor, the legal reform since 2015 has had also had an impact.  What we are seeing is that instead of receiving employees on a permanent basis after the three-month period has ended, they (employers) then decide to retrench.”  Morajane said he foresaw 25% more referrals due to the minimum wage.  He also reported that the CCMA had settled 74% of all cases heard and closed.  The body took an average of 68 days against an internal target of 60 days from referral to completion of the arbitration process.

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