SolidarityTrade union Solidarity has requested an urgent meeting with Employment and Labour Minister, Thulas Nxesi, and the Director-General of the Department, Thobile Lamati, to address the lack of service delivery being experienced at the Compensation Fund.  

Adv. Hanlie van Vuuren, head of occupational health and safety at Solidarity, said in a statement:  “The Fund’s operations have ground to a complete halt over the past few months.  This state of affairs has been brought on by the introduction of a new computer system implemented in September 2019.”  She indicated that neither employees nor stakeholders were receiving any service owed to them by the Fund.  “What is even more disconcerting is that now, roughly six months later, the system is still not operational and enquiries to the Fund remain unsuccessful.  Currently, not even Compensation Fund staff members have access to the system.  Due to this dire situation new claims cannot be registered, employees are not paid for periods of absence from work, and doctors cannot treat new patients because no new claim numbers are available.  Payments cannot be processed either.”


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