SowetanLive writes about the recommendations of the Public Service Commission (PSC) to up the service delivery standards of the Government Employees Pension Fund (GEPF).  

The PSC conducted a study to assess the management of service termination and pension payouts in the public service in 2015/2016 following Sowetan's four-year exposé of the GEPF's appalling service delivery.  The overall objective of the study, which was released last month, was to establish the challenges leading to delays in processing payouts.  The study revealed, among other things, that customary and civil marriage disputes were a big challenge.  Mack Lewele, communications head at the Government Pensions Administration Agency (GPAA), said they have noted the PSC study and were in consultation with them.  He advised:  "At this stage, we are unable to indicate if and when we will implement the recommendations until our consultation process is completed."

• Read this report by Thuli Zungu in full at SowetanLive

Get other news reports at the SA Labour News home page