Moneyweb writes that digitisation and advances in technology in financial services are reportedly giving rise to a skills mismatch in the domestic banking sector.  

A new survey of more than 2,000 employers by Bankseta, the training authority in the banking sector, reveals consistent vacancies in the IT and customer expectations units among companies in the sector.  The vacancies that are hardest to fill – software developers, database designers and administrators, security specialists and systems analysts – all fall within IT, driven not only by the demand for these skills across all sectors of the economy but also by the lack of banking experience among potential candidates.  The report also indicated:  “The banking sector has mentioned customer centricity as a major change-driver of the industry with a need for professionals who can understand clients holistically.”

• Read this report by Prinesha Naidoo in full at Moneyweb

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