sapsEWN reports that national police management says the 10111 emergency number is working fine despite a nationwide strike by call centre operators.  

Operators affiliated to the SA Policing Union (Sapu) have gone on strike over a pay dispute.  When Eyewitness News called 10111, an operator answered after the first ring, possibly indicating contingency measures are mitigating the impact of the strike or that there are enough staffers still on duty to field calls.  Police spokeswoman Sally de Beer said:  “Where there are shortages, we have deployed additional members and all our 10111 centres are operational.”  Sapu has not indicated how long the industrial action will last.  The union is demanding that operators receive the same salary as a warrant officer in the police service.


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