Fin24 reports that frustrated Gautrain commuters have complained that frequent delays on the routes are causing a loss in productivity, missed meetings and longer working hours.  

Outraged travelers took to social media on Monday morning after the train service between Hatfield and Park stations was disrupted, resulting in delays of approximately 45 minutes.  Gautrain spokesperson Kesagee Nayager said this was due to cable theft, an issue that the high-speed train has been battling with since 2011.  But, commuters complain that the delays are frequent, and they are unable to plan ahead for their working days.  One rail user complained:  "Every single week there [have] been a number of delays and there’s been no explanation for the delays.  We’re basically left to figure it out for ourselves, we don’t know how long the delays will take and you’re never given an indication of what kind of alternative arrangements you should make because you’re already on the train when the delays do happen."  Nayager said that passengers should subscribe to receive SMS alerts informing them of delays.

• Read this report by Tehillah Niselow in full at Fin24

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