UIFMoneyweb reports that several issues with the application and processing of the government-initiated Temporary Employer-Employee Relief Scheme (Ters), but many challenges remain.  

Moreover, the Unemployment Insurance Fund (UIF) has stated on its website that May applications for claims under the UIF Covid-19 Ters scheme have not opened yet.  Natalie Singer of Global Business Solutions is hopeful that when the process for May starts many of the problems experienced with the April applications will have been dealt with.  She suspects that the applications for May are being held back in order to clear the existing backlog.  Ters provides emergency relief for employers to claim benefits on behalf of their employees during the national Covid-19 lockdown.  The main frustration for employers claiming benefits under the scheme relates to the constant changes to the system.  However, it seems as if the launch of the online application portal by the Department of Employment and Labour has brought some relief.  Applications are being processed more quickly, and many employers have received payments for their workers.  There has reportedly been a “significant improvement”, with claims being dealt with faster and payments being calculated more accurately.  The UIF has apparently been working extremely hard to fix its systems, to reprocess incorrect or rejected claims, and in dealing with further submissions in general.


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