employment thumb100 Fin24 reports that according to President Cyril Ramaphosa, the digital economy presents opportunities to create jobs, now even more so as the Covid-19 pandemic has accelerated changes.

In his weekly newsletter, the president noted that SA clinched the top spot as a global business service destination, beating competitors like India and the Philippines. The sector, also known as business process outsourcing, includes services such as call centres, technical support and back and front office services for major multinationals and SA firms. Ramaphosa said that SA’s "sophisticated" digital infrastructure and a young and skilled workforce, proficiency in English and being positioned in a similar time zone to key export markets contributed to its attractiveness as a global business service destination. "These unique attributes have provided us with a strong foundation to work from," Ramaphosa pointed out. He also acknowledged that the Department of Trade, Industry and Competition and the industry association Business Process Enabling South Africa - worked to attract investment. Government introduced an incentive two years ago to encourage investment and job creation in the sector. The Presidential Employment Stimulus, launched last year to grow jobs following the pandemic's impact, also endorsed the incentive and created 8,000 jobs in the sector - most of which went to unemployed youth. The sector has added 40,000 jobs to the economy since 2018, with young people making up 82% of those new jobs and women comprising 65% of the workforce, Ramaphosa indicated.

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