telkom thumb100 BusinessLive reports that Telkom has identified the inability to attract and retain skills as one of the major risks facing the business, but is confident that the measures it has put in place are bearing fruit.

In its annual report published on Friday, the group said the evolving world of work “requires talent that can provide a sustainable competitive advantage. Failure in this regard could result in loss of competitive advantage, increased employee costs and delays in achieving the group’s strategy. This risk remains material due to the uncertainty associated with Telkom’s performance compared to competitors, restructuring and shortage of scarce skills, [for example in] AI, data science and other skills.” Telkom said it continued to implement measures to reduce the impact of this risk, including “learning programmes, future skills development, OneTelkom culture and associated values, and maintaining a hybrid work approach.” The company is simplifying its recruitment processes, with the intention of enhancing the candidate experience. “We will also focus on strategic marketing of our employee value proposition. Highlighting the unique environment, benefits and opportunities we offer, and effectively communicating our organisational culture and career growth prospects, will help attract top-tier candidates aligned with our vision and values. Finally, we plan to increase the number of quality hires by reintroducing an employee referral scheme. This will enhance employee engagement,” Telkom said.


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