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Fin24 reports that crucial Unemployment Insurance Fund (UIF) digital services ground to a halt after the North Gauteng High Court granted an interim interdict on 30 August blocking an unnamed service provider from rendering online portal services for the UIF with immediate effect.
The Department of Employment and Labour (DEL) issued a statement on Monday announcing that key UIF online systems had been disrupted by the ruling and that extra capacity had been added at UIF physical service points to mitigate the challenges. The DEL said that the uFiling, Unstructured Supplementary Service Data, Virtual Office as well as the UIF Covid19 TERS systems were currently disrupted. UIF commissioner Teboho Maruping advised that the interdict against the unnamed service provider had been brought by a losing service provider. The new service provider was appointed after the contract of the previous provider expired. Maruping did not provide guidance on when the systems would be restored, but said that a "sprint and agile approach" to the process was being followed. Attempting to log into the uFiling platform, which is used to declare monthly UIF returns and contributions, results in a message that says the platform is down for scheduled maintenance. DEL Minister Nomakhosazana Meth called for patience while the systems were being restored and said: “An announcement will be communicated to the public in due course, upon the resumption of the online services.”
- Read the full original of the report in the above regard by William Brederode at Fin24 (registration required)
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