This news aggregator site highlights South African labour news from a wide range of internet and print sources. Each posting has a synopsis of the source article, together with a link or reference to the original. Postings cover the range of labour related matters from industrial relations to generalist human resources.
Business Report writes that the Communication Workers Union (CWU) has withdrawn an interdict application against MTN intended to stop the cellular operator’s call centre outsourcing plans.
MTN said in a statement that it was pleased with this move and that it had been vindicated by the withdrawal. Earlier this month, MTN announced its plans to outsource some of its call centre facilities and the adoption of a hybrid outsource model, with some call centres being outsourced to an experienced third party vendor and others being retained in-house. The union is seeking, among other demands, an end to the outsourcing at MTN’s call centres and the conversion of temporary staff into permanent workers. Talks broke down last week and the union said a strike could be a possibility in the next couple of weeks.
- Read this report at Business Report
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