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City Press reports that the Unemployment Insurance Fund (UIF) has promised that the month-long delays and endless frustration caused by problems with the availability of the electronic uFiling system should be ironed out soon.
But, employers and consultants, who must enter employee details on the electronic system in order to pay their unemployment contributions, and workers who want to claim from the UIF will likely take the promise with a pinch of salt – the UIF previously promised that all technical problems would be resolved by 1 April. Over the past two months, Rapport has received scores of complaints from employers and consultants battling with the system on a daily basis. uFiling is a free online service offered by the UIF, which allows employers to fill out their UIF declaration about employee salaries and pay their monthly contribution to the fund. Since February, uFiling has frequently been unavailable. When it has been available, employers could not submit data on employee salaries, which meant that payments and repayments could not be calculated. According to some, they went for up to three months without being able to upload information onto the site. There are also concerns about historical data that is allegedly no longer readily accessible. According to Makhosonke Buthelezi, director of communication at the UIF, most glitches will be a thing of the past by Friday and the UIF is confident that everything will run smoothly by mid-July.
- Read the full original of Riana de Lange’s report on the above at City Press
- Read too, Claimants lament struggle to get UIF benefits paid out, at SowetanLive
Get other news reports at the SA Labour News home page