SowetanLive reports that Uber is investigating allegations that one of its drivers refused to pick up a disabled woman because she was using crutches.
The incident happened on Thursday last week when Mulanga Mushasha, 21, was trying to get home from work. Mushasha, who also has a speech impediment, was accompanied by her boss, and the two were waiting outside the workplace for the ride. “He (the driver) just drove off after seeing my condition,” said Mushasha. Although she had already paid R114 for the trip, she was only refunded R10 after reporting the driver to the company. The company paid her back in full after she took her matter to social media with a video indicating her disgust. Uber spokesperson Cassie Jaganyi said the company was investigating Mushasha’s complaint. Secretary-general for Gauteng Chapter National Albinism Task Force Anneline Mathiba noted that some e-hailing drivers perceived people with a disability as an inconvenience. She emphasised that it must be explained to e-hail drivers that there were people with disabilities who needed assistance, because it was difficult for them to catch public taxis or wait in a queue.
- Read the full original of the report in the above regard by Nandi Ntini at SowetanLive
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