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Moneyweb reports that a new study examining real-world use of Microsoft’s Copilot tool reveals that the next wave of automation will hit white-collar roles hardest, with 40 occupations identified as being at the highest risk of AI disruption.
Researchers analysed data from millions of Copilot interactions to rank jobs based on an “applicability score”, which measures how effectively AI can carry out key tasks. The findings show that jobs relying heavily on text, data analysis, and repetitive decision-making dominate the risk list. The top roles at risk include administrative assistants; paralegals and legal assistants; customer service representatives; account managers; and financial analysts. “These occupations share a common trait: a heavy reliance on information processing and documentation,” the study notes.
Other roles vulnerable to AI disruption span a range of sectors, including marketing specialists, HR coordinators, technical writers, and insurance claims processors. Many of these positions require strong writing skills and involve structured workflows – tasks that AI handles with increasing proficiency. In contrast, jobs requiring manual or face-to-face interaction, such as electricians, mechanics, and healthcare workers, will remain largely insulated.
- Read the full original of the report in the above regard by Terri-Ann Brouwers at Moneyweb
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